You can find the official Potbelly Listens survey at www.potbellylistens.com. As an effort to collect customer feedback, Potbelly has created a survey for its customers. People who have access to a recent sales receipt are eligible to take part in the Potbelly Listens survey.
Potbelly smg customer satisfaction survey can be taken by any person who has a register receipt of Potbelly. In today’s piece, we will cover all you need to know about the PotbellyListens smg customer satisfaction survey. Stay with us till the end to know it all about the Potbelly experience survey.
About PotbellyListens Survey
SMG group is running the PotbellyListens survey on behalf of Potbelly. The famous sandwich joint has entrusted SMG group to collect feedback from their customers. SMG group is known for launching popular surveys of various companies like Walmart, PepBoys, etc.
PotbellyListens survey aims to record every customer’s feedback. The company is keen to listen directly from its customers about their recent experience with Potbelly. Complaints, suggestions, or opinions, Potbelly Listens experience survey is open to everything.
Potbelly – The Sandwich Shop wants every customer to take part in their survey program. Furthermore, they want you to be super honest & candid while answering the survey questions. Your feedback is important, it plays a vital role in revamping the company policy & how it operates.
Potbelly Listens Survey Details
|Entry Limit||No Limit|
|Location||US & Canada|
|Receipt Valid For||Unlimited Days|
Entry Limits & Prize Details
Check out the entry limits & prize details of the Potbelly Listens smg customer satisfaction survey down below.
- Potbelly survey limits every entrant to submit only one entry per day.
- Entrants can use one receipt to enter multiple times.
- Participants aren’t eligible to submit an offline entry.
- Claim the validation code within 15 days to get the offer printed on your sales receipt.
- Entrants can’t redeem more than one prize per day.
Rules & Eligibility Requirements
We’ve read through the lengthy Terms & Conditions so that you don’t have to. Here’s what you need to know:
- Participants must have access to a recent sales receipt of Potbelly.
- Your receipt must include a 20-digit survey number that’s required to start the survey.
- Entrants must be 18 years of age or older at the time of entry.
- The PotbellyListens survey is open to legal residents of the United States of America & Canada.
- You must be fluent in English or Espanol to answer the survey questions.
- Lastly, the requires you to enter personal details for classification purposes.
How to Enter Online: WIN Validation Code in Potbelly Customer Survey – www.PotbellyListens.com
To save you from all the tension, we have compiled a step-by-step instructions guide on how you can take part in the Potbelly Listens survey. Make sure that you thoroughly go through the steps before starting out on your own. Let’s quite the talk and get right into it.
1 Grab Your Potbelly Receipt
Quickly find your recent sales receipt of Potbelly and click on the button below to head over towards the official survey. Alternatively, click here to provide additional feedback.
We highly recommend you to double check the rules & regulations before heading over towards the next step.
2 Enter 20-Digit Survey Code
Locate the 20-Digit survey code on your Potbelly sales receipt. After that, enter it down in the input field and click on the yellow “Start” button to continue. You can click on the “Espanol” link located just below the “Start” button to change the language.
3 Rate Overall Experience @ Potbelly
Rate your overall satisfaction with the recent experience at Potbelly. You’ll be given five options, “Highly Satisfied” being the max option and “Highly Dissatisfied” being the minimum option. Select one option as per your experience. After that, click on the “Next” button to continue.
4 Select Dine-In Type & Your Order Nature
Select your dine type from the four options, Dine-in, Pick-up, Catering & Delivery. After that, click on the “Next” button to move onto the next section.
After that, the survey will ask how you placed the order. You’ll be given five options, select one as per your experience. After that, click on the “Next” button and move forward.
5 Rate Your Satisfaction With…
Now it’s time to rate your satisfaction with the taste of your food, cleanliness of the restaurant, consistency of your experience, variety of menu items & cleanliness of tables/floors. Rate according to your experience & move onto the next section. Once again, rate your satisfaction with the speed of service, friendliness of staff & other things.
After that, you’ll see new questions to rate your satisfaction with. Rate appearance of staff, the temperature of your food, and other staff. Then, click on the “Next” button to the next page of the same question. Just like the previous section, rate your satisfaction with more questions and move ahead.
Now the last three sections of the “rate your satisfaction with…” questions will be related to the price you paid. Answer according to your experience and move onto the next section of the Potbelly Listens survey.
6 Describe Why You Were Less Satisfied With…
Now the survey will ask you why you were less than satisfied with some sectors. First, select all the reasons behind your low satisfaction with the speed of service. After that, click on the “Next” button to continue. Then, select all the reasons you were less satisfied with the cleanliness and continue.
In this section, select all the reasons that describe why you were less than satisfied with the variety of menu items. After that, click on the “Next” button to move onto the next section. Now, select the options that describe your less satisfaction with the quality of your food and continue.
Now the survey will ask you if you faced any problem. Select “Yes” or “No” as per your experience at Potbelly.
7 Select Your Likelihood of Returning to Potbelly
Now based on your recent visit to Potbelly, select the likelihood of your return to Potbelly in the next 30 days. After that, click on the “Next” button to continue.
8 Answer Some More Questions
On a scale from 10 to 0, rate how likely would you recommend Potbelly to others in the next 30 days? Select one option and move onto the next section. After that, tell Potbelly why you aren’t satisfied with your recent Potbelly experience. Then, answer some questions related to greeting and continue.
9 Answer Some Questions Related to Staff
Now you’ll encounter 5-6 questions related to the staff of Potbelly. Answer all the questions as per your experience and move onto the final stages of the Potbelly customer survey.
10 Select Gender, Tell Your Order Count & Claim Code
Tell your order count to the survey in the past 30 days and move onto the next section. Enter your gender and continue to claim your free validation code! Write down the code on your sales receipt to claim the offer printed on it on the next visit to Potbelly.
That’s it, you did it!
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Potbelly is obsessed with the idea of people claiming that their business is the “Neighbourhood Sandwich Shop” for them. They want their customers to proudly tell everyone about their great Potbelly experience. This sandwich shop works only on one idea, to make customers really happy!
Potbelly is committed to some basic menu items that are done right! From toasty warm sandwiches to crave-able salads, delicious soups, smoothies, and more, you’ll find all the items here at Potbelly. This sandwich shop doesn’t over-complicate things but masters the simple menu items.
dinner is done – $19.99 for 4 sandwiches, 4 chips + 4 cookies pic.twitter.com/zIgUipzqe7
— Potbelly (@Potbelly) May 18, 2020
Potbelly ambiance lets you leave the world behind for a little while so you can enjoy the good things in life. The “neighborhood shop” mentality of Potbelly stresses on the bond between the company and its customers. Potbelly is the favorite go-to shop for all the sandwich lovers!
This sandwich shop is always there for you in hard & good times. If you feel empty and lonely, visit the nearest Potbelly location and don’t hesitate to share a sandwich with the Potbelly staff. For sure, the staff will treat you like a family member.
Long before Peter Hastings and his wife started to sell sandwiches, they owned an antique shop in the Lincoln Park neighborhood of Chicago. The couple were determined to do better than their current business and wanted to serve the community. In 1977, Peter Hastings & his wife started to serve sandwiches in their antique shop.
Slowly and steadily, the small antique shop turned into the lunchtime place for Lincoln Park neighborhood. People started to enjoy yummy sandwiches, homemade desserts, and the cozy environment of the shop. Lines to collect hot sandwiches started to reach out to the main door and around the corner.
Since the start, Potbelly has been emphasizing on three words, Fresh, Fast & Friendly. They take these words very seriously as their whole business revolves around it. Potbelly serves food that makes the customers smile and forget their tensions for a little while.
Potbelly is one of the world’s largest collectors of antique stoves. Every shop has one antique stove that every customer can see. Potbelly stoves might be the things from the past but it surely spread the warmth and good vibes.
You can purchase gift cards from the official website of Potbelly! Moreover, the Potbelly gift card balance can be checked here! Customers can transfer the funds from their gift card to other accounts by going to the official gift card page of www.potbelly.com.
Customers can use the Potbelly nutrition calculator to build the meal according to their preferences. If you have any problems related to the Potbelly nutrition calculator, you can contact the Potbelly corporate office by clicking here.
From Potbelly’s customer service to Potbelly corporate contact information, you will be able to find everything down below.
- Potbelly Phone Number – (312) 951-0600
- Potbelly Corporate Contact Hub
- Contact Customer Service of Potbelly
Below are all the important resources related to the Potbelly Listens smg customer satisfaction survey.
- PotbellyListens SMG Customer Satisfaction Survey Terms of Service
- Potbelly Listens Espanol Version
If you have a query about the Potbelly guest survey, we recommend you to first check out the frequently asked questions down below.
Is any offline alternative available for the Potbelly Listens survey?
No! There isn’t any offline version of the Potbelly customer satisfaction survey. You can only take part in the online PotbellyListens smg customer satisfaction survey to submit your feedback.
There isn’t any survey code printed on my receipt, what should I do?
If a survey code isn’t printed on your Potbelly register receipt, you can’t take part in the survey. We recommend you to visit the nearest Potbelly shop and ask the staff for an eligible receipt.
How can I win the validation code?
You just need to complete the Potbelly guest satisfaction survey in order to get the validation code! All participants of the Potbelly survey will receive the validation code at the end of the survey.
Congratulations you made it this far! We are sure that you made the most of this article. You can share it with your friends or family who want to take part in the Potbelly survey. If you have any questions, feel free to comment down below, we’ll respond asap.
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