Thorntons Listens – – Win Surprise Gift is the official Thorntons survey. Here at Thorntons, every customer is prioritized first to make sure that they are satisfied. This customer satisfaction survey by Thorntons is designed so that you can speak your heart out and list down your experience. No matter how your experience was, the company wants to know every single bit of it. Suggestions, complaints, opinions and you name it, Thorntons listens customer satisfaction survey accepts everything to learn everything about customer demands and expectations. Thorntons wants you to share honest and candid feedback based on your true shopping experience. As an appreciation, Thorntons customer survey will bless everyone with a free surprise gift by the end of the survey. Want to learn more about the Thorntons guest survey? This article is the perfect place to start. Stay with us to learn everything about this guest survey.

Why Thorntons Listens Customer Satisfaction Survey

Every artist needs some sort of suggestions, right? Well, Thorntons need your opinions, suggestions, and comments to help them make the best chocolates! They have created the Thorntons listens customer satisfaction survey to hear directly from the consumers. This company is trying to shut down all the barriers between them and the customers so they can serve better in the future. Take part in this survey and share whatever you experienced and get a chance to win a surprise gift. Hurry up! This survey can get closed anytime.

How to Win a Surprise Gift in Thorntons Listens Customer Survey –

Survey Requirements:

  • Firstly, people taking part in the Thorntons listens customer satisfaction survey must have around 5-10 minutes to complete the survey. In this survey, you’ll be required to provide honest opinions, suggestions, and comments.
  • Secondly, all the entrants of this guest survey must have access to basic information like Name, Email Address, Phone Number, etc. The survey might ask you to enter your personal information so they can easily contact you in the future.
  • Moreover, you must have access to a smart device like a smartphone, tablet, pc or laptop with a reliable internet connection for browsing the Thorntons listens survey. Likewise, your device must be able to connect with an internet connection.
  • Lastly, every customer taking part in the Thorntons customer satisfaction survey must be able to recall their last shopping experience at Thorntons. The survey wants you to be candid and super honest when answering the questions.

Survey Restrictions:

  • Firstly, people who haven’t recently purchased from the Thorntons online website/store aren’t eligible to take part in this customer satisfaction survey. Thorntons listens survey is only created for the people who have recently bought something from Thorntons.
  • Moreover, Thorntons customer survey doesn’t welcome the people who can’t recall their last online or in-store shopping experience at Thorntons. As a matter of fact, the survey wants you to only submit what you recently experienced at Thorntons.
  • Furthermore, this company strictly restricts the entry of people who are taking part in this survey on any other person’s behalf. This survey will only accept the feedback directly from the person who has recently shopped at Thorntons.
  • Lastly, Thorntons strictly prohibits the entrants to enter false or bias feedback that isn’t based on a true shopping experience. Moreover, the survey strictly prohibits people to exploit or tamper the webpage of the Thorntons customer satisfaction survey at

Survey Participation Instructions:

  1. Excited to take part in the Thorntons customer satisfaction survey? Read the instructions very carefully! First, boot your smart device and go to its settings. Browse the network or Wi-Fi settings and connect your device to a reliable internet connection. After that, exit the settings.
  2. Now, open up your web browser. We recommend you to use a popular web browser like Google Chrome, Mozilla Firefox, etc. Now check if any updates are available for your web browser. After that, turn on javascript and cookies in the browser settings.
  3. Now, visit the official website of Thorntons customer satisfaction survey. You can find the webpage at Thorntons will welcome all the customers to share their honest feedback on the welcome screen. Note that it will take around 5-10 minutes to complete this survey.
  4. After reading everything, click on the “Next” button to continue. Then, select your most recent Thorntons experience from the two options. If you have bought something from the online store, select the second option or vice versa. After that, click on the “Next” button.
  5. Keep answering the questions according to your experience. The survey will ask you multiple things, you have to answer everything as per your shopping experience. Be super honest and clear when answering the survey questions as the company greatly depends on your response.
  6. Thorntons customer survey might ask you to provide some personal information so they can contact you in the future. Make sure to provide reachable and valid details. Lastly, check everything and click that submit button to complete the survey.
  7. Congratulations! You have successfully completed the Thorntons customer satisfaction survey. In the end, you’ll get a chance to win a surprise gift!

Resources & Links

Looking forward to learning about survey privacy and contact center? We have listed every important bullet point down below.

Useful Links:

Similar Surveys:

About Thorntons

Back in 1911, Joseph William Thornton handed over the sweet shop keys to his son and asked: “Make this the best sweet shop in town”. Who would have known that Thorntons chocolate will continue the movement of success forever? Today, Thorntons is known for quality chocolates that make every customer go viola! Want to taste the best chocolates in town? Visit the nearest Thorntons store and we bet that you’ll not regret the decision.


Assist the company by providing your precious feedback so they could serve you better in the future. Want to add anything important related to the Thorntons customer satisfaction survey? Feel free to comment down below.

Courtney L.

Courtney Love is a bookworm who loves spending time at the beach. She enjoys bargain hunting and, of course, writing. She is currently the editor-in-chief of

Written By
Courtney Love is a bookworm who loves spending time at the beach. She enjoys bargain hunting and, of course, writing. She is currently the editor-in-chief of
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